Clear HR Consulting - HR Smalltalk
Clear HR Consulting: your people, your results


Dear Colleagues,

The Vancouver 2010 Olympics are a little over one year away. For most people, their attention is focused on getting tickets for high profile events like ice hockey, figure skating, and speed skating. But from a human resources perspective, there are some key policy decisions for businesses to make, regardless of whether one's ticket application was successful or not.

The Vancouver Olympic Committee recently released its 10 suggestions about how local businesses can help out during the 2010 Olympic Games in Vancouver. Many involve setting human resources policies, including businesses altering their work days, mandating vacation or allowing telecommuting.

In addition, the City of Vancouver recently released its preliminary plan for road closures during the Olympics, which will significantly impact the transportation of people and goods in and out around Vancouver.

In this edition of HR Smalltalk, we look at some of the impacts of the 2010 Olympic Games on small and medium businesses in Vancouver from the human resources perspective.

As always, if you have any questions or for more information, feel free to contact us at 604.688.3879.

Warm regards,

Cissy's signature
Cissy Pau
Principal Consultant
Clear HR Consulting Inc.

Gold Medal HR Policies: How Will Your Company Operate During the Vancouver 2010 Olympics?

The Vancouver Olympic Committee (Vanoc) has released its 10 suggestions about how local businesses can help out during the 2010 Olympic Games in Vancouver. Many involve setting human resources policies, including businesses altering their work days, mandating vacation or allowing telecommuting.

Vanoc's 10 suggestions are:

  1. Leadership: Appoint a team captain for your company

  2. Heroes: Give employees time off during the Games so they can serve as volunteers

  3. More heroes: Lend staff to Vanoc

  4. The work day: Shift daily hours of business during the Games, to help ease traffic congestion

  5. Time off: Encourage staff to take vacations during the Games

  6. Fewer cars: Reduce business-related traffic during the Games

  7. Work at home: Encourage this, to help reduce traffic

  8. Embrace the spirit: Get behind the Games as a company

  9. Support the athletes: Support a team or athlete and attend test events in 2009

  10. Spread the joy: To those who might not otherwise be able to take part
The decisions made need to be based on operational and customer needs, while also considering attraction and retention issues. As well, decisions need to take into account the road closure and parking restriction plan announced by the City of Vancouver to take effect during the Vancouver 2010 Olympic Games.

Here are some critical questions for you to consider for operating your business during the Olympic Games:

What are your customers' needs?
- Can you afford to shut down, reduce work hours or switch open hours during the Olympics?
- How will current economic conditions impact your company in a year's time?
- How will you meet your customers' needs during the Games?

What message will your 2010 Olympic Games policies send to your staff?
- What input will you consider from staff in designing your policies?
- Is this the impetus necessary to consider adding telecommuting as a flexible work arrangement to your company?
- Do your employees want group Olympic-themed events as a way to foster camaraderie and boost company loyalty?

What is your transportation plan?
- How will employees commute to and from your workplace?
- How will customers and suppliers get to you and vice versa?
- Can you shift your open hours to reduce traffic congestion during peak times?

What is your time off policy?
- Will you mandate a closure and require employees to take vacation?
- Will you allow employees to take leaves of absence to volunteer for the Games? Will they be paid or unpaid leaves?
- Will you be flexible in start and end times of your work day?

What is your plan for giving back?
- Will seconding employees to work for Vanoc engage them and provide them a memorable work experience? Can you afford to pay staff to work for Vanoc?
- Will your company select an athlete or team to sponsor and to follow throughout the games?
- Will you make the games accessible to those less fortunate?

There are many important human resources policy decisions for Vancouver businesses to make about how to operate during the 2010 Olympics in Vancouver, which provide a tremendous opportunity to position your company as an employer of choice and to engage your workforce when handled well.


HUMAN RESOURCES AUDIT

Do you have the right HR policies, procedures and systems in place?

If you're like most companies, you get caught up in the day-to-day challenges of managing your company and your employees. Meanwhile, you lose sight of the bigger picture, priorities and opportunities to streamline operations and increase revenues.

Implementing one-off processes without considering how they fit into or support your overall strategy often translates into ineffective and inefficient processes that need to be revisited time and time again.

An HR audit provides you with an objective, third-party perspective on your:

1. Company structure
2. Company culture & environment
3. Hiring process
4. Pay & benefits policies
5. Training & development systems
6. Performance management
7. Rewards & retention systems
8. Employee relations approach
9. Employee communications
10. Employee record keeping

Following the HR audit, you receive an in-depth report that identifies short- and long-term priorities in each of the above areas, along with recommendations. It's a quick, cost-effective way to get a clear understanding of your existing situation, areas of priority and steps required to avoid costly mistakes.

Find out what an HR audit can do for your business.

For more information on Clear HR Consulting Inc., or if you have any questions, contact us at info@clearhrconsulting.com or 604.688.3879.

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Upcoming Events

Canadian Payroll Association Annual Conference

Thurs. June 11, 2009,
The Fairmont Empress Hotel & Victoria Conference Centre
Victoria, BC


Cissy Pau will be a workshop presenter at the CPA annual conference in Victoria, BC.

Topics will be "Hiring the Right People: The Formula to Avoid Costly Hiring Mistakes" and "Keeping Employees Once You've Got Them".

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Did You Know?
Media News

Cissy Pau was recently profiled in Business in Vancouver. Want to know what sets Clear HR Consulting apart? Or more importantly, want to learn which five people of all time Cissy would invite to her dinner gathering? Then be sure to read her profile.

Cissy Pau was interviewed by CBC Radio One for a short segment on office politics which aired on the show Definitely Not the Opera. Take a listen to the podcast to the pros and cons of "office foxes", influential employees who hold power in the workplace who are not necessarily the boss. The segment begins around 19 minutes in.


Clear HR Consulting develops business owners into exceptional managers of people to maximize business success.

"Clear HR Consulting brings an experienced, insightful and highly 'street-smart' approach to HR issues, and tell you what you need to know rather than what you might like to hear - we highly value this."

Richard Bolus
Partner, CEI Architecture Planning Interiors


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