It’s been a very exciting time for Clear HR Consulting and we wanted to share with you our latest news. Read on for your chance to win a new Apple iPad 2.

Recent Media Appearances

We are contacted quite regularly by local and national media looking for HR expert comments for their stories. July has been, undoubtedly, our best month ever for media appearances. Just last week, we were interviewed for the Globe & Mail, the Canadian Employer, and CBC.

Cissy Pau made her first CKNW AM 980 appearance on The Mike Smyth Show talking about horrible bosses, in light of the new movie currently out with the same title. Cissy was also the featured guest on the David Berner Show, to be aired on Shaw TV this week. You can see, hear and read all our appearances on our Media page.

New Services

We are always looking at ways to improve the HR services we provide.  Based on feedback received from our clients and partners, we have been actively developing a new online product offering targeted to small businesses, to be launched later this year.

If you have any suggestions, requests, or recommendations on services you would like to see added, please let us know.

New Roles

Andreas Hesse
In addition to his role as an HR Consultant with Clear HR, Andreas will now also be taking the lead on the Operations Management and Product Development side of our business. He will be focusing on streamlining our internal processes and will also be researching new products and services offerings.

Klaudia Williams, CHRP
Klaudia joins our consulting team as an HR Consultant with a strong HR generalist background and a speciality in emotional intelligence (EQ) assessment and leadership development coaching.

We also continue to expand alliances with subject matter experts in specialized HR areas to better serve our clients. These experts include:

• recruitment specialists
• immigration consultants
• benefits advisors
• executive and business coaches
• outplacement and career counsellors
• workplace efficiency consultants
• employment lawyers
• employee communication specialists

Referrals

We are very appreciative of the referrals we have received from our clients and business associates over our past 8 years in business. We highly value our business relationship with you and can assure you that we will treat your referrals with the same level of care, attention and professionalism that you have become accustomed to with us.

If you know of any owners of companies which would benefit from our HR services, please let us know.

Characteristics of our target clients include:

• 5 to 50 employees
• In business at least 5 years
• At least $1 million in revenues

HR challenges they may be dealing with include:

• Wanting help with conducting performance reviews and giving performance feedback
• Needing to downsize, eliminate or restructure positions
• Struggling to find an effective way to hire the right candidates for their vacant positions
• Looking to document policies and procedures in an employee handbook or policy manual

Win an iPad 2
Our business has been built on positive recommendations from our clients, colleagues and business associates. In recognition of our referral partners, anyone who refers a new client to Clear HR between now and September 30, 2011 will be entered into a draw for a new iPad 2.

Thank you very much for your confidence in us. We look forward to continuing to work with you.

It’s been a busy week of media appearances for Cissy Pau, principal consultant of Vancouver-based Clear HR Consulting.  Clear HR Consulting’s human resources expertise was sought after by:

• The Mike Smyth Show, CKNW News 980, for a segment on “Horrible Bosses” (segment starts at 11:43); and
• David Berner Show, Shaw TV, for an episode on “Should all students go to university?“.

The Globe and Mail contacted Cissy Pau, principal consultant of Vancouver-based Clear HR Consulting, for human resources advice and expertise for an article about the strategies and pitfalls of employees requesting salary increases.

Some human resources expert advice that Cissy Pau shared on how to deal with employees requesting a raise included:

• Ask the employee why they want a raise and listen neutrally to the response;
• Review the employee’s salary against their colleagues in the company and against their equivalent counterparts in the industry to determine whether they are paid fairly;
• If a request for a raise is denied, then provide feedback on what the employee needs to do to qualify for one in the future.

For more information on what to do when your employees want a raise, and how to create effective pay for performance and compensation programs for your small business, please contact Clear HR Consulting for a complimentary initial consultation.

First of all, we’d like to thank the Vancouver Canucks for a fantastic Stanley Cup run!  Despite a heartbreaking game 7 loss, the hope, camaraderie, pride and joy the team inspired in the city was truly amazing.   At the end of the day, hockey is just a game (though a religion to some!), but the work the players do off the ice – getting involved in the community, visiting sick children in hospitals, donating time and money to local charities – these are the things that make our players heroes. Thank you Vancouver Canucks for a great season!

Unfortunately, not everyone celebrated the Stanley Cup run with such enthusiasm.  A group of angry and misguided people planned to wreck havoc on Vancouver streets, regardless of a Canucks win or loss.  Many of their shameful acts of destruction, looting and vandalism were caught on video and have been broadcast locally and internationally via news outlets, YouTube and various social media.

We were asked a very interesting, hypothetical (yet possible) HR question – Can an employer fire an employee who is captured on film participating in the Stanley Cup vandalism?

A special thank you to the police, firefighters, health care workers and the hundreds of Good Samaritans who fought to protect our city and restore order to Vancouver.
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Vancouver-based Clear HR Consulting was contacted by the Globe and Mail for human resources expertise for an article on the best ways to manage multiple generations in the workplace.

Some expert tips that Cissy Pau, principal consultant of Clear HR Consulting, shared on how to meet the challenges of managing multiple generations included:

• Ask new employees about what motivates them, how they like to communicate and what rewards they find meaningful;
• Ask older workers to mentor newer employees to forge bonds between the generation; and
• Be careful not to come across as asking older employees to pass on their expertise so someone younger can take over their job.

Vancouver-based Clear HR Consulting is a human resources consulting firm that provides HR services to small- to medium-sized businesses, and can help you to develop the right human resources policies and procedures for your business, including how to best manage multiple generations in your workplace.

Canadian HR Reporter contacted Clear HR Consulting for human resources expertise and advice for an article on employers’ liability for the tweets of their employees.

Cissy Pau, principal consultant with Vancouver-based Clear HR Consulting, believes that  when it comes to defamatory cases involving social media such as Twitter, the majority of employers are not aware of the potential liability or the impact on their reputation as an employer of choice.

Pau recommends that to reduce the risk of liability, employers should establish a policy for social media outlining the expectations of and appropriate use by employees. The policy should be communicated clearly to employees through staff meetings and training sessions.

For more information on reducing employer’s liability for the tweets of their employees and creating effective social media policies for your small business, please contact Clear HR Consulting for a complimentary initial consultation.

Vancouver-based Clear HR Consulting was contacted by the Globe and Mail for human resources expertise for an article on how to recruit for creative problem solvers.

Some expert tips that Cissy Pau, principal consultant of Clear HR Consulting, shared on how to recruit for creative problem solvers included:

• Use behavioural-based interviewing to determine whether job candidates would be able to offer creative solutions;
• Get candidates to provide specifics on how they handled similar situations in the past;
• Ask candidates to give a practical demonstration of their creativity.

Vancouver-based Clear HR Consulting is a human resources consulting firm that provides HR services to small- to medium-sized businesses, and can help you to develop the right human resources policies and procedures for your business, including how to recruit for creative problem solvers.